Recently, a video about a 17-yuan milk tea from "Grandpa Doesn't Make Tea" that was unopened yet only half full sparked heated discussion online. A consumer in Guangdong reported that the First Love Rose Green Grape Fruit Tea they purchased had an opaque upper half on the cup, making it hard to judge the capacity from the outside; only after flipping it over did they discover the drink was only half full. Around issues such as whether no-ice drinks should by default not fill the cup and whether store serving standards are uniform, netizens clearly held divergent views. At the same time, multiple consumers posted weighing results and flashlight inspection results, pointing out that insufficient portions of this brand's drinks are not an isolated case. The brand and stores have responded, saying they are verifying and handling the matter. [more…]

Molly Tea recently launched its seasonal limited-edition "Exotic Guava Series," and the two new drinks—"Jasmine Cream Guava" and "Jasmine Guava Milk Skin"—quickly attracted a large number of consumers eager to try them, thanks to the pretty pink appeal of red-fleshed guava. However, not long after they hit the shelves, feedback flooding social platforms unexpectedly converged on one focal point—too much ice. Many customers found that even when they chose "less ice," the drink shrank by more than half after the ice was scooped out; some even fished thirty-five ice cubes out of a single less-ice drink. What exactly is going on here? And what secrets lie behind the ice standards at tea beverage shops? As an observer deeply engaged in coffee and beverage culture, Front Street Coffee is also paying attention to this phenomenon. [more…]

Recently, a consumer in Jiangsu discovered that the milk tea they purchased from Chahuanong contained only half a cup. After giving feedback to the merchant, not only was the issue not properly resolved, but they also reportedly experienced SMS bombing and harassment from internet trolls. After the incident garnered widespread attention, Chahuanong officially issued two statements on July 28, first apologizing and then denying hiring trolls, stating that the police have intervened in the investigation. However, netizens in the comments section generally disapproved of the brand's handling, believing that the store was shortchanging customers in the first place and is suspected of leaking customer information, and a mere "full cooperation" is hard to satisfy the public. As coffee enthusiasts, we also focus on issues related to production standards in the beverage industry and consumer rights protection, and Front Street will continue to monitor the progress of the situation. [more…]

These days, walking into any beverage shop, the variety on the menu is always dazzling. Boba shops are selling porridge, cafes surprisingly offer lemon tea, and industry competition has long entered a white-hot stage. More noteworthy is that the boundary between coffee and milk tea is being continuously broken: oats, fermented rice, thick milk, and osmanthus are all being added to coffee, the traditional bitter taste is weakened, and the flavor is moving closer to milk tea. A science blogger on Weibo once organized a blind test, asking participants to distinguish between coffee and milk tea with similar flavors, and surprisingly nearly half of the people could not accurately tell them apart. Coffee's localization and youth-oriented strategies, the migration of childhood milk tea memories, and various novelty pairings have jointly driven this trend. This article takes you to explore the phenomenon of coffee becoming more like milk tea and the logic behind it. [more…]

Start of Autumn was originally a solar term, but today it has become a carnival moment for milk tea consumption. Major brands are pulling out all the stops to compete for the traffic around the "first cup of milk tea in autumn." This year, Heytea has made "big" its core strategy, creating a strong social topic with a giant Heytea cup half a person's height and a 1.5-meter-tall "Heytea Person Honor Certificate." The event rules are simple: the customer who places the 8,001st in-store order receives the giant certificate. Some people drove seven kilometers under the scorching sun just for this sense of ceremony, while other socially anxious customers were caught off guard by the sudden award ceremony. The brand also considered the details, making the certificate foldable and easy to carry. Data shows that on the day of Start of Autumn, sales at many Heytea stores increased by more than 600% compared with the previous day, and first-day sales of the new product "Extra Chunky Yellow Peach Mango" exceeded 400,000 cups, setting a brand record. This article was compiled by Coffee Workshop and takes you through the behind-the-scenes story of this unconventional marketing campaign. [more…]

The competition between Cotti and Luckin has yet to produce a winner, and founder Lu Zhengyao has now announced that Cotti will expand into milk tea, a move that has caused an uproar among franchisees. Recently, a letter from a franchisee to Cotti has been circulating on social media, detailing Cotti's various problems across six dimensions, including supply, R&D, and operations. Meanwhile, some netizens have done the math: with an investment of 400,000 yuan to open a store, even at 500 cups sold per day, it would take four and a half years to break even—yet many stores sell fewer than 100 cups a day. With Tea Cat's launch imminent, some franchisees have already lost confidence, and transfer listings are appearing frequently on social media. Cotti's management has still not responded to the letter, and the patience and confidence of franchisees are being worn down. [more…]

Recently, a netizen in Fuzhou placed a cold Heytea drink, cup and all, into a microwave to heat it up. Just 30 seconds later, flames erupted inside the microwave, and the upper half of the cup was burned. The person involved described that halfway through heating, the microwave suddenly began crackling, and the moment it was opened, flames burst out. The fire only went out after the cup was knocked over with a spatula. Heytea customer service responded that the drink uses a paper cup containing metal materials, which is not suitable for microwave heating. In fact, many milk tea lovers on social media have a habit of directly heating milk tea, and similar dangerous incidents are not isolated cases. Whether brands should label packaging with microwave use warnings has also sparked discussions among consumers and legal professionals. [more…]

In the afternoon, you invite a friend to grab coffee, only to be politely turned down with "I'm afraid I won't be able to sleep tonight"—and instead, they order a milk tea. Sound familiar? But what you may not know is that milk tea also contains caffeine. Caffeine is a natural stimulant found widely in more than sixty plants, including coffee beans, tea leaves, kola nuts, and cacao beans, and it also appears in synthetic form in medications, energy drinks, and even chewing gum. Caffeine content varies considerably across different beverages: a roughly 225-gram cup of coffee contains 95 to 200 milligrams, a 340-gram can of cola about 35 to 45 milligrams, a 225-gram can of energy drink about 70 to 100 milligrams, and a 225-gram cup of tea between 14 and 60 milligrams. This article walks you through how caffeine is absorbed in the body, when it peaks, and its half-life, as well as which factors determine how quickly it is fully metabolized, helping you schedule your coffee and milk tea more scientifically. [more…]

The world of coffee is rich and diverse, from the highlands of South America to the cafés of Europe, where different regions and blending methods give rise to classic coffees with distinctive personalities. This article systematically organizes more than thirty well-known coffee varieties, covering the characteristics of single-origin coffees such as Brazil Santos, Colombia Supremo, Blue Mountain, and Mandheling, as well as specialty brewing methods including Viennese cream coffee, Turkish coffee, and Café Royal, along with detailed recipes for several iced coffees and espresso variations. Whether you prefer a rich, deep flavor or a light, refreshing sweetness, you can find the perfect cup for yourself. Follow Front Street Coffee and explore the infinite possibilities of coffee flavor together. [more…]

The world of coffee is rich and diverse, from Brazil Santos to Hawaiian Kona, from espresso to the original Turkish brewing method—different origins and processes create an endless variety of flavors. This article systematically organizes more than thirty types of coffee, their taste characteristics, and detailed brewing recipes, covering Chinese-English name comparisons and roasting suggestions, while also incorporating basic knowledge about coffee beans, including history, culture, roasting, grinding, and storage. Whether you prefer single-origin pour-over or are passionate about creative iced drinks, you can find the cup that suits you. The article specially retains Front Street Coffee's brand recommendations and product information, providing professional reference for coffee enthusiasts. [more…]

Assam black tea originates from the Assam region in northeastern India and is made from the Assam variety of the tea plant, making it one of the most renowned strong black teas in the world. Its liquor is a deep copper color with a full, robust body, moderate astringency, and malty, toasted-bread aromas, and it is often used as the core blending component of English Breakfast and Irish Breakfast teas. Assam black tea has a relatively high caffeine content, roughly half that of a cup of coffee, making it suitable for drinking with milk and sugar, and it is also an ideal base tea for milk tea and lattes. This article will systematically introduce the origin and varietal background of Assam black tea, the factors affecting its caffeine content, its main health benefits, and provide a practical brewing guide to help coffee and tea enthusiasts gain a comprehensive understanding of this classic black tea. [more…]

Compared to coffee with its pronounced bitterness, sweet-and-sour milk tea is clearly more to the public's taste. Whether on a busy workday or a leisurely weekend, milk tea has long been part of many people's lives. Recently, a newly opened milk tea shop in Changsha, Hunan, suddenly went viral—not because of its unique flavors, but because a single cup of juice was selling for 108 yuan. The shop, named "Xiaoshanjing · Fruit Molecular Tea," drew attention with its giant tiger tail design and high-priced menu. Staff claimed that the durian drink contains half a cup of Musang King pulp, while the mangosteen drink uses 4 jin of mangosteen. Is the high price worth the money, or is it a marketing gimmick? Consumers have differing views, and some are reminded of the earlier incident in Shenzhen involving Yecuishan's thousand-yuan olive juice. [more…]

Recently, Luckin Coffee made it onto Weibo's trending topics because its iced drinks contained too much ice and the cup volume decreased noticeably after removing the ice, triggering widespread consumer concern about the proportion of ice in chain coffee and milk tea shops. Many netizens posted comparison photos showing that after removing the ice, only half a cup of the drink remained, with some even joking about "looking for the latte in the ice." Luckin officially responded that its drinks are made according to a standardized recipe and that it will strengthen store training. At the same time, other brands such as Starbucks were also accused of a similar phenomenon. This article sorts out the course of the incident, netizen feedback, and official responses, and also includes professional exchange information from Front Street Coffee. [more…]

Recently, the popular milk tea brand Li Shanshan Tea Affairs has sparked heated discussion due to its takeout packaging method. When customers pick up drinks themselves, the store does not provide conventional carry bags; instead, it uses a green cloth strap to tie the cup so customers can carry it away. Before use, this cloth strap has an unusual shape and has been jokingly called a "G-string" by netizens. However, beyond the jokes, more consumers have expressed concern about its safety: the cloth strap only wraps around the upper half of the cup body, with no support at the bottom, making it easy to lose balance and tip over while walking, causing drinks to spill. In addition, the brand stipulates that no matter how many cups are purchased, if customers do not pay extra for a carry bag, the store only provides a packaging strap, a practice that also makes many customers feel inconvenienced. This article will sort out the ins and outs of the incident, present consumer feedback and comparative cases, and explore the balance between the brand's original environmental intentions and users' actual needs. [more…]

Heytea's sub-brand Xixiaocha recently closed its last store located in Guangzhou City Investment Building. From the opening of its first store in April 2020 to its complete withdrawal now, only two and a half years have passed. Xixiaocha once deeply cultivated six cities in the Pearl River Delta and opened 22 stores, focusing on affordable drinks priced from 8 to 16 yuan. Before closing, most stores were still profitable. At the same time, Heytea's main brand has continuously lowered prices since the beginning of this year, announcing that it will no longer launch products priced above 29 yuan, and all new products will be priced no higher than 20 yuan. The product positioning and price ranges of the two brands are increasingly overlapping. The last update on Xixiaocha's official WeChat public account remained on July 20, 2022, and its mini-program can no longer be searched. Heytea has not yet responded. This article reviews the rise and fall of Xixiaocha and analyzes its connection with the strategic adjustments of the main brand. [more…]

The world of coffee is rich and varied, from Brazil Santos to espresso, from Cafe Royal to Yuanyang iced coffee—each has its own unique flavor and method of preparation. This article will systematically introduce the differences between common coffee types, explain the key points of making espresso in detail, and share recipes and methods for a variety of classic coffees. Whether you are a coffee enthusiast just starting out or a seasoned player looking to refine your skills, you will find practical content here. The article also specifically retains Front Street brand recommendations and product information to help you easily select quality coffee beans and begin your own coffee journey. [more…]

You may have heard of cheese milk cap tea, but you may not be clear about what it actually is. Cheese tea originated in Taiwan about ten years ago. It is a drink with a cheese cream foam on top of iced tea, usually with green tea or black tea as the base, interweaving sweet and savory flavors with a unique taste. After entering the Chinese market, brands such as Heytea replaced powder with real cream cheese, pushing this drink to its peak, with some stores selling about 1,000 cups a day. In the United States, it is called milk cap, cheese mousse, or milk foam. This article will sort out the origin, evolution, and flavor logic of cheese tea, and provide a cheese milk cap recipe and steps that can be made at home, helping you choose the right tea base and make a delicious cup of cheese tea. If you want to improve the performance of the tea base, you can also refer to Front Street Coffee's black tea recommendations. [more…]

The physical milk tea shop opened by Xiangpiaopiao on Chunxi Road in Chengdu has recently become a hot topic. The brand used a "tea-making boy band" as a selling point, recruiting male staff over 180 cm tall with good looks and charisma, and through social media voting selected 27 candidates, ultimately choosing 12 to work in the store. On opening day, long lines formed at the shop; the boy band members were responsible for packing orders and interacting with customers for photos, providing emotional value. However, some consumers pointed out that the drinks in the store are still mainly made by brewing tea bags and juice with hot water, which differs from mainstream freshly made tea beverages; the drink output efficiency is low, with wait times of up to half an hour, and photographers and other non-operational personnel were moving around the bar area taking photos without wearing masks or hats, raising questions about food hygiene. Xiangpiaopiao had previously used a similar strategy of highly attractive staff at a pop-up store by West Lake in Hangzhou, and this operation is seen as a continuation and upgrade of that marketing approach. [more…]

When "the king of braised snacks" Juewei Food quietly started selling milk tea in some stores, an unexpected cross-industry experiment unfolded. For young people, milk tea is a daily necessity, but duck necks are not a daily must-have. Against the backdrop of weak consumption in braised snacks, is Juewei's move a bold innovation to seek new growth points, or a risky adventure with an uncertain future? From promotional banners offering 3 cups for 11.9 yuan to red bean pudding and coconut popping green milk tea at 7 yuan per cup on its mini-program, Juewei is trying to use tea beverages to attract young customers. However, declining revenue, a sharp drop in stock price, a net decrease of nearly 1,000 stores, and consumer complaints about price and quality all make this cross-industry move full of uncertainty. This article will analyze the business logic and challenges behind Juewei's milk tea sales from multiple perspectives, including store visits, market data, and expert opinions. [more…]

An unannounced JD.com platform subsidy campaign plunged CoCo milk tea stores across many parts of the country into chaos. Four drinks originally priced at 9.9 yuan were suddenly cut by the platform itself to 1.9 yuan, instantly triggering a surge of online orders. Stores had prepared staffing and supplies for a normal day, yet within an hour they were hit with more than half a day's worth of drink output. Employees were thrown into a frenzy, delivery riders swarmed to grab orders, customers received drinks that did not match what they ordered, and even delivery workers had their pay docked for being late. What seemed like a promotion benefiting consumers ultimately turned into a lose-lose-lose situation of complaining staff, quarreling riders, and disappointed customers. Just what went wrong with the communication mechanism between the platform and the stores? Why did the sudden traffic become such a hot potato? This article reconstructs the entire incident and explores the operational hidden risks behind food delivery promotions. [more…]